Frequently Asked Questions (FAQ)
1. How long does shipping take?
- Our shipping usually takes between two weeks to a month. We work hard to get your orders to you as quickly as possible. But sometimes, factors like where you are and how your package is shipped can affect delivery times. Don't worry though, we'll keep you updated every step of the way!
2. How can I check my order status?
- To see your order status, please provide your order details.
3. What is your return policy?
- Our return policy offers a 30-day money-back guarantee for any reason if you're not satisfied. We are committed to providing high-quality products to our customers, as we are runners ourselves and understand the importance of excellence in gear. Your satisfaction is our priority, and we strive to ensure that every product meets your expectations.
4. How can I contact customer support?
- Feel free to reach out to us at ultraeaglerunwear@gmail.com. We aim to respond within 1-2 business days. Got a question or need assistance? Don't hesitate to drop us a message! We're here to help.
5. Are there any exclusive promotions available?
- We are currently extending exclusive promotions to new customers who subscribe to our newsletter. If you missed out and would like to take advantage of these offers, please don't hesitate to contact us. We welcome you to join our newsletter and stay updated on our latest promotions and product releases.